History (2)

One of the major components in the success of S.G. Bull has been their commitment to quality. An audited quality system has been in place since 1991. S.G. Bull have a SERVQUAL study that has been in place for the past year and a half. It is designed for use by service organisations to highlight areas of service failure and enables appropriate corrective action to be taken. The current results indicate that overall S.G. Bull & Co. exceed patient expectations with regard to their level of service provision.

S.G. Bull has a policy of developing close working relationships with all of its suppliers and customers. This effective two-way communication with all aspects of the supply process ensures that the best possible outcome is achieved for the customer and ultimately the patient.

Close working relationships with many suppliers, means that favourable pricing options can be organised and made available to the trust allowing considerable savings to be made with no clinical compromise.

As the company is locally owned and managed any queries or difficulties experienced by any customers can be dealt with immediately and effectively at the highest level by one of the partners.

History: || 1 | 2 | 3 || :: 1979 Newspaper Article